FAQ
What Is YTVT?
YTVT is a real-time voice translation and subtitle tool for personal users. The browser extension captures audio from supported browser tabs, sends it to cloud models for real-time translation, and plays translated speech or displays subtitles in the browser.
Do I Need An Account?
Yes. You must sign in and verify your email before starting translation. After email verification, Free users receive 15 lifetime minutes.
Which Browsers Are Supported?
The YTVT website and Chrome and Edge desktop extensions are the primary supported experiences. Android is in closed testing and validation and is not generally available. iPhone, iPad, Windows, and macOS clients are not currently offered as public downloads unless an official YTVT page says otherwise.
How Do I Install The Extension?
Install YTVT from the Chrome Web Store or Microsoft Edge Add-ons when it becomes available. Until public listing, follow the install instructions on the official website. After installation, pin the YTVT icon in your browser toolbar, open a supported video page, and click the extension to sign in.
How Are Plans Different?
Free provides 15 one-time lifetime minutes on Qwen LiveTranslate. Lite provides 90 minutes/month with Qwen and Microsoft Azure Voice standard voice. Plus provides 240 minutes/month with Qwen, Gemini, and Azure high-quality voice. Pro provides 600 minutes/month with all engines; OpenAI GPT-Realtime-Translate is Pro only, and Pro also includes Azure advanced voice and Pro subtitle PDF. Subtitle PDF requires separate opt-in before final subtitle records are saved.
What Is The Difference Between The Two Purchase Options?
The standard option is a one-time single-month purchase. It provides 30 days of access and does not renew automatically. The discounted option is a recurring monthly subscription that saves 10% and renews each month until auto-renewal is turned off.
What Are Add-On Minutes?
Add-on minutes are extra minutes for eligible paid users who need more capacity in the current paid access cycle. The North America anchor price is $7.99 / +120 minutes. Add-on minutes expire at the end of that cycle and do not extend plan access.
Does YTVT Store My Audio?
By default, YTVT does not write audio, translated audio, transcript text, or subtitle text to databases, files, or logs. Audio is sent only to the model or speech provider selected or actually used for the real-time session.
What Does Pro Subtitle PDF Store?
Only Pro users who separately opt in can save final subtitle records for later PDF generation and email delivery. Purchasing or upgrading to Pro does not automatically enable this feature. Records are retained for a limited period and can be disabled or deleted.
Does YTVT Train Models On My Content?
YTVT does not use your audio, subtitle text, or PDF content for advertising profiles. Third-party model provider processing is governed by their service terms, data processing terms, and YTVT's provider configuration.
Can I Use Translation Results For Professional Decisions?
You should not rely on AI translation as the sole basis for legal, medical, financial, safety, or other high-risk professional decisions. AI translation may be wrong, incomplete, delayed, or contextually inaccurate.
How Do I Cancel?
A single-month purchase does not renew and does not need to be canceled. For a recurring monthly subscription, you can turn off auto-renewal through YTVT account controls or the Paddle customer portal. The current paid period remains active until it ends.
Can I Get A Refund?
YTVT provides an additional 7-day refund request period for an eligible first paid purchase, including a first single-month purchase or the first payment of a recurring monthly subscription. It does not automatically apply to renewals, plan changes, or add-on minutes. Mandatory consumer rights, product-defect rights, and Paddle's applicable refund process are not reduced.
Why Can Translation Fail To Start?
Common reasons include not being signed in, unverified email, insufficient minutes, concurrency limits, unsupported browser, model provider issues, network errors, or the extension not having the temporary browser permission it needs.
How Do I Contact Support?
Use the support channel listed on the official website. Include your account email, browser version, extension version, plan, Paddle order ID, and approximate time of the issue. Do not send audio, full transcript text, or sensitive personal information unless support specifically requests it through an approved channel.